Fixed broadband churn is an important metric for operators. This data set provides the reported monthly fixed broadband churn metrics at an operator...

This dataset summarises the most relevant mobile customer experience KPIs for major operators in 19 countries based on primary...

This dataset summarises the most relevant fixed broadband customer experience KPIs for major operators in 19 countries based on primary...

Gain insights into worldwide deployments of private LTE and 5G networks using this quarterly...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

This report assesses 43 European CSPs and highlights important trends in digital experience in...

Deploying network infrastructure in rural and remote locations to provide ubiquitous connectivity can be logistically challenging and expensive for...

Discover what the results of our annual consumer survey reveal about the channels that different customers use to interact with mobile...

This report uses the results of our consumer survey to provide an analysis of mobile customer satisfaction...

This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...