One of the most pressing challenges for mobile service providers is how to grow revenue from the consumer sector. At MWC26, operators showcased how...
Operators must reconsider the role and value of their bricks‑and‑mortar stores because customers can increasingly complete tasks via digital...
Overall usage of eSIMs remains low according to our survey, but it is growing rapidly. eSIMs are expected to account for more than 50% of smartphone...
Mobile service providers are introducing new services and features to enhance their propositions. This report outlines the pricing strategies that...
This report provides key findings from consumer survey data from South Africa and gives an analysis at the operator level. It covers fixed broadband,...
In this podcast, Research Partners Caroline Gabriel, Chris Baugh and Tom Rebbeck discuss the key topics that we will cover in our research in...
Operators are seeking new services and features to enhance their mobile propositions. This tracker provides insights into mobile plans worldwide and...
The shortage of memory chips for mobile devices is likely to persist throughout 2026, leading to increased smartphone prices. This will create...
This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...
Many customers already have unlimited mobile data plans and sufficient fixed broadband speeds. What can an operator sell to a consumer who already...
