This report uses the results of our consumer survey to provide an analysis of handsets in 19 countries. It provides data on handset-replacement...

Customers often perceive little difference in the performance of networks from different mobile operators, which makes pricing an important factor...

Netflix’s planned acquisition of Warner Bros. could materially reshape the economics of content delivery for ISPs. The migration of HBO Max...

Learn more about the data plans that consumers have and the relationship between data plans, usage and customer satisfaction (measured by Net...

This report provides key findings from consumer survey data from Norway and gives an analysis at the operator level. It covers fixed broadband,...

This report provides key findings from consumer survey data from the UK and gives an analysis at the operator level. It covers fixed broadband,...

This report provides key findings from consumer survey data from Finland and gives an analysis at the operator level. It covers fixed broadband,...

Mobile operators are, gradually, introducing satellite direct-to-device (D2D) services. This report provides case studies on some of the early...

This slide deck outlines the topics that our Research and Insights teams will focus on during...

Many vendors are promoting how their latency and jitter optimisation solutions can improve fixed broadband QoE. The next step is to align these...