Operator business services: Greece forecast 2023–2028

12 April 2024 | Research

Dongye Liu

Forecast report | PPTX and PDF (7 slides); Excel | SME Services| Enterprise Services

"Most operator business revenue growth will come from ICT services, but core telecoms revenue from businesses will also increase between 2023 and 2028."


This report provides an outlook on the telecoms and ICT services market in Greece for micro, small, medium-sized and large businesses. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report and the associated data annex provide:

  • forecasts for operator services to micro, small, medium-sized and large businesses
  • quantification of revenue, the number of connections or users and ARPU for each service and each buusiness size segment (micro, small, medium-sized and large)
  • an estimate of the total market for ICT services that is addressable by operators and the share that they are likely to achieve for seven service categories
  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

It also includes short profiles of the following operators that are active in the business market in Greece: Cosmote, United Group (Nova) and Vodafone.



Geographical coverage



  • Greece


  • Handset voice
  • Handset messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 


  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s


  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility

Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium-sized (50–249 employees)
  • Large (250+ employees)



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