New Zealand: telecoms operator business and IT services forecast 2025–2030

16 January 2026 | Research and Insights

Matt Small

Forecast report | PPTX and PDF (12 slides) | SME Services| Enterprise Services


"Operators' business revenue will grow only slightly during the forecast period due to a challenging connectivity market in New Zealand."

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This report provides an outlook on the telecoms and IT services market in New Zealand for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as IT services such as security, co-location and hosting, unified communications and cloud services.

Information included in this report

  • Forecasts for operator services to micro, small, medium-sized and large enterprises 
  • Quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium-sized and large)
  • An estimate of the total market for IT services that is addressable by operators and the share that they are likely to achieve for six service categories
  • Demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

It also includes profiles of the following operators that are active in the business market in New Zealand: Spark, One NZ (Vodafone) and 2degrees (Vocus).

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Coverage

Geographical coverage

 

Services

Country modelled individually

  • New Zealand
 

Mobile

  • Mobile handset
  • Mobile broadband
  • IoT connectivity 

Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, satellite and other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
 

IT

  • Co-location and hosting
  • Infrastructure as a service and platform as a service (IaaS/PaaS)
  • Software as a service (SaaS)
  • Security
  • Enterprise mobility
  • Unified communications (UC) and hosted voice

Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium-sized (50–249 employees)
  • Large (250+ employees)

 

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Author

Matt Small

Analyst