How GenAI is transforming the telecoms sector
In this podcast, consumer services experts Tom Rebbeck and Martin Scott discuss the potential impact of generative AI (GenAI) on telecoms operators and the telecoms sector. They discuss how GenAI can be used by different teams within an operator, how operators are currently using GenAI and how the telecoms market could develop (three different scenarios are discussed).
Learn more in the associated report.
Tom Rebbeck
Partner, expert in TMT consumer and business services
Martin Scott
Research DirectorRelated items
28 November 2025
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