Acquisition activity offers insight into how vendors are evolving their customer engagement strategies in response to AI’s expanding influence...

Telecoms operators worldwide have faced a period of rapidly rising operating costs due to increasing inflation, which has negatively impacted their...

This article outlines the key topics for the consumer and business services market for 2024, and discusses how our research will cover...

Many telecoms operators are adding financial, health and utility services to their portfolios. Their hope is to increase their share of wallet among...

Kaseya announced, on 11 April 2022, plans to acquire Datto for USD6.2 billion. Kaseya aims to use the acquisition to bolster its market position and...

The gaming segment is sizeable and fixed broadband operators need to find ways to cater to it. This article draws on our annual consumer survey...

Communications service providers (CSPs) are committed to transforming their legacy monetisation platforms to newer and more-efficient systems....

The number of fibre deployments has been growing the most in Western Europe, but the number of FTTP/B networks in CEE is also rising, albeit slowly,...

Fixed broadband services will account for 20% of operators’ retail revenue growth from small and medium-sized enterprises (SMEs) between 2022...

In 2022, operators in emerging economies began launching 5G networks in increased numbers and have numerous launches planned for 2023. Developed...