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Connected Consumer Survey

Analysys Mason's Connected Consumer Survey is a multi-year study that tracks and measures consumers’ changing telecoms and media habits, their device ownership, connectivity options and their future plans.

The Connected Consumer Survey is conducted in association with On Device Research and Dynata. It tracks and measures the changing telecoms and media habits of users in 24 countries around the world.

Survey reports

Reports based on the results of the Connected Consumer Survey can be accessed by clicking on the links below.

Topic Regions
OTT communication services
Mobile customer satisfaction
TV and video services
Digital services
Fixed broadband retention and satisfaction
Mobile services and devices
Fixed–mobile bundling
Mobile, fixed broadband, TV and video services

Programme Head Stephen Sale

Stephen Sale Research Director | Consumer Services