knowledge centre

Connected Consumer Survey 2018

Analysys Mason's Connected Consumer Survey is a multi-year study that tracks and measures consumers’ changing telecoms and media habits, their device ownership, connectivity options and their future plans.

Analysys Mason's Connected Consumer Survey is conducted in association with On Device Research and Survey Sampling International. It tracks and measures the changing telecoms and media habits of users in 24 countries around the world.

Survey reports

Reports based on the results of the Connected Consumer Survey can be accessed by clicking on the links below.

Topic Regions
OTT communication services
Mobile customer satisfaction
TV and video services
Digital services
Fixed broadband retention and satisfaction
Mobile services and devices

If you have any questions about this research or subscription options, please get in touch through web_enquiries@analysysmason.com.